Visit Glasnevin Cemetery Museum over two days and explore the skills of a tour guide. Here you will work closely with one of our experienced tour guides to learn the importance of tourism to the economy, the golden rules of customer service and how to engage your visitors in the past! Participants will develop the skills of research, writing and public speaking, while exploring the history of 19th and 20th century Ireland. The first visit is the training portion of the programme, and on the second visit each participant steps into the shoes of the tour guide and performs, informs and entertains. This programme is informative and engaging and features as part of many third level courses studying heritage/tourism and communication.